Regenirix Enterprise
Frequently asked questions
Practical answers on managed IT, cloud, networking, cybersecurity, ELV and technical resources.
Click a question to reveal the answer.
Does Regenirix Enterprise support small and medium businesses?
Yes. Requirements can range from a targeted implementation or support contract to a wider technology improvement program. Feasibility depends on environment and scope.
What is included in a managed IT contract?
Coverage can include defined assets, support hours, remote or on-site assistance, maintenance activities, reporting and escalation processes. Actual inclusions and exclusions are set out in the service agreement.
Can you support more than one office location?
Multi-site requirements can be discussed with geography, travel, on-site coverage and remote operations considered in the proposed delivery model.
Do you provide hardware and software?
Selected products and licenses can be quoted based on current availability, product entitlements and confirmed supply arrangements.
Can you provide an on-site IT engineer?
Technical resource deployment can be explored for defined roles, locations and periods, with employment arrangements and operational ownership stated in writing.
Can you install CCTV and access control?
Relevant ELV scope can be assessed, with specialized or regulated work routed to appropriately qualified professionals as required.
Is cybersecurity testing included in every engagement?
No. Security testing requires explicit authorization, scope, methodology and suitable expertise. Standard support does not automatically include penetration testing, SOC monitoring or incident-response retainers.
Do you guarantee zero downtime or complete security?
No. Business continuity and cyber risk can be improved through defined controls and recovery practices, but no supplier can promise absolute protection or uninterrupted operation.
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