Service at a glance
A clear path from planning to delivery
- 01Initial reviewAssess mailbox sizes, domains and routing dependencies.
- 02Solution or action planningConfigure Exchange Online, DNS and mail security prerequisites.
- 03Coordinated executionMove mailboxes with coexistence and cutover plan.
- 04Completion and next stepsTest delivery, archives, calendars and delegated access.
Help teams get more value from their business software. Assess mailbox sizes, domains and routing dependencies. Test delivery, archives, calendars and delegated access.
Outdated designs, unclear dependencies and scattered support responsibilities make technology projects harder than they need to be. For Exchange Online / Business Email Migration, the work follows a tailored sequence. Assess mailbox sizes, domains and routing dependencies. Configure Exchange Online, DNS and mail security prerequisites. Move mailboxes with coexistence and cutover plan. The work is scoped around existing systems, security expectations, change windows and a clear acceptance process.
Who This Service Is For
Organisations rolling out Microsoft 365, ERP, reporting and workplace applications. The initial focus is clear: Assess mailbox sizes, domains and routing dependencies. The intended close-out is: Test delivery, archives, calendars and delegated access.
Challenges We Help Address
- Unclear starting point: Important details may be missed unless the current state and decision requirements are established.
- Execution risk: Planning must address real dependencies: Configure Exchange Online, DNS and mail security prerequisites.
- Uncertain handover: The expected result should be documented and accepted, rather than assumed complete.
What Is Included
- Initial review: Assess mailbox sizes, domains and routing dependencies.
- Solution or action planning: Configure Exchange Online, DNS and mail security prerequisites.
- Coordinated execution: Move mailboxes with coexistence and cutover plan.
- Completion and next steps: Test delivery, archives, calendars and delegated access.
Our Approach
- 01Discover the environment. Assess mailbox sizes, domains and routing dependencies.
- 02Design the solution. Configure Exchange Online, DNS and mail security prerequisites.
- 03Deliver in controlled stages. Move mailboxes with coexistence and cutover plan.
- 04Validate and hand over. Test delivery, archives, calendars and delegated access.
Deliverables & Quality Checks
Intended completion activity: Test delivery, archives, calendars and delegated access. Supporting records may include approved configurations, testing evidence, architectural or operational records and a support handover, as applicable. The proposal should define acceptance conditions and any work specifically excluded.
Engagement & Dependencies
Available formats may include an assessment, fixed-scope implementation or, where confirmed, a recurring support arrangement. Access permissions, third-party licensing, change windows, ownership and support coverage must be agreed before work begins.
Answers at a glance
Frequently asked questions
Helpful details about scope, preparation and delivery.
What does Exchange Online / Business Email Migration include?
The proposed engagement has three key activities. Assess mailbox sizes, domains and routing dependencies. Configure Exchange Online, DNS and mail security prerequisites. Move mailboxes with coexistence and cutover plan. The exact deliverables are confirmed before engagement.
What should we prepare for Exchange Online / Business Email Migration?
To begin, share current assets or applications, access to relevant owners, existing diagrams or records, business-critical dependencies and preferred change windows. The first step is: Assess mailbox sizes, domains and routing dependencies.
How is Exchange Online / Business Email Migration reviewed or completed?
The intended completion activity is: Test delivery, archives, calendars and delegated access. Handover or filing evidence and any open actions are documented to the extent included in the agreed scope.
Will Exchange Online / Business Email Migration interrupt existing operations?
Impact depends on dependencies and the chosen change window. Planning includes: Configure Exchange Online, DNS and mail security prerequisites. Validation includes: Test delivery, archives, calendars and delegated access. Downtime and rollback requirements must be agreed in advance.
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